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terms

City Tours Dubai

4 TOURS
15'/25'/45'/60'
MINUTES

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TERMS AND CONDITIONS for Emirates Helicopters Tours


ExMarketPlace FZ LLC maintains the EmiratesHelicopterTours.com Website ("Site"). The following are the terms of use that govern use of the Site ("Terms of Use"). By using the Site you expressly agree to be bound by these Terms of Use and the EmiratesHelicopterTours.com privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. ExMarketPlace FZ LLC reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, ExMarketPlace FZ LLC may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

LIMITED LICENSE. You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. ExMarketPlace FZ LLC may change, suspend, or discontinue any aspect of the Site at any time. ExMarketPlace FZ LLC may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

PERMITTED USE. You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by ExMarketPlace FZ LLC to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by ExMarketPlace FZ LLC to do so. The content and software on this Site is the property of ExMarketPlace FZ LLC.

REPRESENTATIONS BY YOU. By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to ExMarketPlace FZ LLC through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights.

YOUR ACCOUNT. If you use ExMarketPlace FZ LLC Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

NO COMMERCIAL USE. This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain ExMarketPlace FZ LLC’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. ExMarketPlace FZ LLC will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

LINKS AND SEARCH RESULTS. The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. ExMarketPlace FZ LLC has no control over these sites or the content within them. ExMarketPlace FZ LLC does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. ExMarketPlace FZ LLC does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against ExMarketPlace FZ LLC for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at info@EmiratesHelicopterTours.com.

COPYRIGHT POLICY. ExMarketPlace FZ LLC may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

INTELLECTUAL PROPERTY. Although ExMarketPlace FZ LLC is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through ExMarketPlace FZ LLC’s system. The On-line Materials are ExMarketPlace FZ LLC’s intellectual property, and are protected by U.S. and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent of ExMarketPlace FZ LLC, except as expressly and specifically permitted under these Terms of Use.

The On-line Materials are and will remain the exclusive property of ExMarketPlace FZ LLC. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in ExMarketPlace FZ LLC. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On-line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with ExMarketPlace FZ LLC.

You acknowledge and agree that ExMarketPlace FZ LLC will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At ExMarketPlace FZ LLC’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to ExMarketPlace FZ LLC or perfect these rights, titles or interests in ExMarketPlace FZ LLC’s name.

DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. ExMarketPlace FZ LLC MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. ExMarketPlace FZ LLC ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. ExMarketPlace FZ LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF ExMarketPlace FZ LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF ExMarketPlace FZ LLC WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.

VIOLATION OF TERMS OF USE. You understand and agree that in ExMarketPlace FZ LLC’s sole discretion, and without prior notice, ExMarketPlace FZ LLC may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if ExMarketPlace FZ LLC believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of ExMarketPlace FZ LLC, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to ExMarketPlace FZ LLC for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. ExMarketPlace FZ LLC may release user information about you if required by law or subpoena.

OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES. ExMarketPlace FZ LLC will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country-specific.

APPLICABLE LAW. The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

INDEMNITY. You agree to indemnify and hold ExMarketPlace FZ LLC, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

LICENCE GRANTED TO YOU. By providing materials to ExMarketPlace FZ LLC, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted ExMarketPlace FZ LLC an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. ExMarketPlace FZ LLC may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against ExMarketPlace FZ LLC for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to ExMarketPlace FZ LLC. Any communication or materials you send to ExMarketPlace FZ LLC will be treated as non- confidential and non-proprietary and may be disseminated or used by ExMarketPlace FZ LLC for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

ADVERTISING. The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. ExMarketPlace FZ LLC is not responsible for the acts or omissions of any advertiser or sponsor.

SITE OPERATION: ExMarketPlace FZ LLC controls this Site from the U.A.E. ExMarketPlace FZ LLC makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

PURCHASES. ExMarketPlace FZ LLC accepts payment by Visa or Mastercard debit and credit cards in AED & USD for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of ExMarketPlace FZ LLC. All refunds will be made onto the original mode of payment.

MULTI-CURRENCY PRICED TRANSACTION, the displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.

DELIVERY POLICY: After submitting an order, you will receive an email confirmation about your booking within 24 hours.
If you have not received a booking confirmation email within the above mentioned specified time, please contact Helicopter Tours Customer Service at +971 50 458 9831 OR info@emirateshelicoptertours.com

Customers using the website who are Minor/under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
Multiple Bookings/orders may result in multiple postings to the cardholder’s monthly statement. You will receiveive a separate confirmation email for each booking, within 24 hours. See DELIVERY POLICY (above) if you have not received your confirmation email.

SEVERABILITY. If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.

Standard Terms and Conditions for Flights with Emirates Helicopters Tours

  • All flights are subject to weather and visibility conditions.
  • Tour routes may vary due to air traffic control stipulations or other operational or safety considerations.
  • In the event of cancellation, customers will receive a notification call or if that is not possible, a full refund or they can amend the same for any other dates.
  • Each passenger is required to bring their Photo ID’s to the Helipad check-in area. A valid contact telephone number will also be required.
  • Insurance: Every passenger is insured in accordance with the local UAE Civil Aviation Authorization regulations
  • Cancellation Policy: Cancellations of tours cancelled 48 to 72 hours prior to the tour will receive 100% refund; tours cancelled within 48 hours will receive 50% refund & tours cancelled within 24 hours will receive no refund
  • Child Policy: Two years and plus is allowed on board
  • Pregnancy Policy: Pregnant women can fly with Alpha Tours only during the first 32 weeks of pregnancy OR upon your own risk.
  • Conditions of Carriage: Alpha Tours has the right to refuse any person or carriage of any item if it is deemed unsafe, or may be hazardous or cause discomfort to the aircraft, crew, or passengers.
  • Late Arrivals: Alpha Tours LLC bears no responsibility for customers who arrive late for their tour. In such cases Alpha Tours reserves the right to release the flight at the scheduled time unless the flight can be rescheduled without adversely affecting the timings of other scheduled tours.
  • Refund Policy: Any claim for refund from Alpha Tours LLC must be submitted in writing by filling in a refund from with the required documents attached & undersigned. This will take 07 working days from the date of the booked flight time to receive the money in your account.



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www.emirateshelicoptertours.com - info@emirateshelicoptertours.com

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Suites 328, 3rd floor, Building No. 2, Dubai Media City
Dubai, UAE
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